Fostering Innovation Within Utilities
Tuesday, May 2nd, 2017
(2pm-3:30pm CST, 1pm-2:30pm MST, 12pm-1:30pm PST)
This webcast, jointly hosted by the Water Research Foundation and the Water Environment & Reuse Foundation, will discuss the findings of Fostering Innovation Within Utilities
(WRF project #4642). Based on the project’s global survey of over 400 utility employees representing 73 utilities, 91% believe that innovation is critical to the future success of their utility, however only 62% would call their utility “innovative.” Less than 40% report having the key attributes of an innovative organization modeled by leading companies in both public and private industries. Key management gaps include setting clear objectives for innovation, processes for making investment decisions, metrics for process management, and stakeholder engagement practices. Currently, the industry lacks the framework for fostering innovative practices within utilities.
This webcast will show how utilities transform into idea factories, enabled by a sustainable culture of innovation, broad engagement of stakeholders, and effective leveraging of external resources. Attendees will learn about a simple framework that addresses key disciplines of innovative utilities based on experiences from private industry and over 50 water and wastewater utilities. The presenters will describe the people, processes and systems necessary to operationalize an innovation framework, and describe tools to help utilities assess internal innovation inhibitors and gauge the health of their existing innovation programs.
The American Water Works Association (AWWA) and Water Environment Federation (WEF) participated in the project and are promotional partners for this webcast.
Project #4642 was sponsored by the Water Research Foundation, and co-funding was provided by the Water Environment & Reuse Foundation, Birmingham Water Works Board, Toronto Water, Water Services Association of Australia, and the Public Utilities Board Singapore. Over 40 additional water and wastewater utilities participated in and contributed to this project.
Jason Carter, PE, Vice President, Delivery & Innovation Leader, ARCADIS
Mark LeChevallier, PhD, Vice President, Chief Science Advisor, American Water
Ed Means, President, Means Consulting LLC
Douglas Owen PE, DEE, President, Owen Water Consulting, LLC
Mike Dirks, Regional Liaison, Water Research Foundation
Jeff Moeller, PE, Director of Water Technologies, Water Environment & Reuse Foundation